The Fitzpatrick Collaborative Policies on Registration, Refunds, and Cancellations
Registration
Please complete all registration forms and full payment must be submitted prior to the initial session. If you have any questions or require additional assistance, please contact us at info@thefitz.org.
Cancellation by Participant
If you have enrolled in one of our programs or signed up for an event and need to withdraw, we accept registration cancellations up to 10 business days prior to the program start date or event date. All cancellations must be submitted in writing to The Fitzpatrick Collaborative via email or by mail. All cancellation notifications sent by regular mail must be received prior to the 10-business day cancellation period for a participant to be eligible for a refund. No refunds will be issued after the start of a program or an event.
Refunds will not be issued for participant dismissal, failure to attend, or absence due to sickness. Refunds are only issued for the complete program. No partial refunds will be issued.
Please note: Application fees, payment processing fees, and deposits (unless otherwise noted per program) will not be refunded.
Program Changes
Occasionally, a program or session will be changed by The Fitzpatrick Collaborative. While it is not always possible, we strive to provide as much notice of such changes as possible.
Changes may consist of a change in schedule such as a class being rescheduled or a make-up class being held. In the event that there is still an opportunity to attend the class, no refunds will be issued.
If a change results in a program not running rather than being rescheduled, The Fitzpatrick Collaborative will issue a full refund for that program.
Need help?
Please feel free to contact us at info@thefitz.org with any specific questions.